Shipping Policy

Plush Products Shipping Fee

Ship to United States, Austria, Belgium, China, Denmark, Finland, France, Germany, Greece, Hong Kong SAR, Hungary, Ireland, Italy, Luxembourg, Malaysia, Netherlands, Philippines, Poland, Portugal, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Taiwan, United Kingdom，Norway, Czechia: 20cm/7.9in $8.99 standard shipping fee.
Ship to Australia, New Zealand: 20cm/7.9in $12.99 standard shipping fee.
Ship to Canada, Mexico, Switzerland: 20cm/7.9in $17.99 standard shipping fee.
Ship to Vietnam: free shipping for all order.

Non-Plush Products Shipping Fee

Ship to United States, Australia, Europe Area: $3.99 standard shipping fee.
Ship to United Kingdom, New Zealand, Asia Area: $2.99 standard shipping fee.
Ship to Canada: $5.99 standard shipping fee.

Shipping delays may happen due to COVID-19 and we will try our best to get your orders to you. Please expect 2-3 extra business days for processing your order.

Shipments are not picked up by our carriers on Saturdays, Sundays, & US Holidays. Expect transit updates Monday-Friday. Thank you for your understanding!

Once your order has been placed, we will send you a confirmation email which will include your order number. When your order is shipped, you will receive an additional confirmation email including a tracking number. Your order might need a signature upon delivery, so if there is no one around to receive the package, the courier will leave a delivery attempted card on your door. You can then organize for your order to be re-delivered whenever it suits you! If you choose to issue the courier with authorities to deliver the package without a signature, the brand is no longer liable for your order.

Please note:

For orders shipped to Canada, taxes are included in the shipping price, while the custom import fee is not included in the shipping price

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Shipping Policy